Subscription plan 2018 and 2020 (LTD)
Frequently Asked Questions
If you are on a Subscription plan (LTD) that you got in 2018 and 2020, this article answers the most frequently asked questions and gives you overview what the plan includes.
What does my plan from 2018 include?
The plan includes: Lifetime Access to EventsFrame AS Plan, no ticket fees, features: PayPal, Braintree and Stripe integration; option to accept payments via bank transfer, cheque, purchase order; QR check-in for all events; Google Maps integration; Automatic attendee surveys with custom fields; Dynamic time based discounts ( ie. automatic early bird based on time); Facebook Pixel & Google Analytics tracking; Built in SEO optimization (like structured data for Google); Unlimited event landing pages (microsites); Unlimited attendees; Both free & paid events; Unlimited discounts, tickets & events; Attendee & order export to CSV
What does my plan from 2020 include?
The plan includes: Lifetime Access to EventsFrame AS Plan, no ticket fees, features: PayPal, Braintree and Stripe integration; option to accept payments via bank transfer, cheque, purchase order; QR check-in for all events; Google Maps integration; Automatic attendee surveys with custom fields; Dynamic time based discounts ( ie. automatic early bird based on time); Facebook Pixel & Google Analytics tracking; Built in SEO optimization (like structured data for Google); Attendee & order export to CSV; number of events & attendees depend on your purchased plan
Can I whitelabel EventsFrame's landing pages?
It is not possible to white label EventsFrame and there is no option to hide that the event is hosted on the platform.
Can I sell NFT tickets and digital merch?
Yes, it is possible. In order to do that you have to upgrade to regular plan called Ticket suite in a Subscription tab of your account. Once you activate Ticket suite, you can sell NFT tickets and digital merch. The plan's terms are applied i.e. there is a 2% fee for each ticket and merch sold (excluding payment gateway fees) + $0.25 service fee. By activating Ticket suite your ability to sell regular tickets is unaffected i.e. if you sell regular non-nft tickets these are without fees.
Can I activate Refundable bookings?
Yes, you can do so by activating Ticket suite. Standard terms apply. Read more on Refundable bookings here.
Can I change the email of my account?
No, this is not possible. The account is associated with you and cannot be transferred to anyone else.