FAQs Platform & Virtual lobby LTD

FAQs for lifetime account holders

What is the Platform?

The Platform is an Event management platform that helps you run your virtual and hybrid events by offering the attendees a place to watch the event, engage with the speaker(s), talk to fellow attendees via chat, network, ask the questions via Q&A feature or participate in the polls. Event organizers can use it to run virtual events like conferences (both internal and paid), webinars, teaching classes, in the future also small fairs among other use cases.

Can I use my EventsFrame account without purchasing the Platform and Virtual lobby?

Yes, absolutely. You do not need to purchase any additional add-ons to use your ticketing account. You can sell the tickets as per your deal terms.

How do I use the Platform?

 Please refer to the support document How to use the Platform.

What is included in the lifetime deal?

Lifetime access to the Platform and:

  • Unlimited events
  • Unlimited attendees* 
  • Embedded streaming options (currently Vimeo, Zoom, YouTube, LiveWebinar, Publit.io, more coming)
  • Chat
  • Polls
  • Q&As
  • Newsfeed

*no. of tickets according to EF plan

How much is the Platform?

There is a special offer for a lifetime account holders – 129 € per account. That means that if you have 3 accounts or sub-accounts with us and you would like to add the Platform to all 3 of them, the total is 3x129 . In order to get the Platform for all accounts you need to purchase it at each account individually. Please note that you will have to fill in the Billing Info and the card details for each account that you would like to purchase the Platform for. We realize that this might be more time consuming but many of you have the accounts open for your clients and that is why the current payment setup. If you have more accounts that you would like to get the platform and virtual lobby for, please do not hesitate to contact us so we can create a bulk order. The offer is valid until February 26th.

What is Virtual lobby?

It is a virtual space that sits on top of the event management platform and gives your event attractive look making it stand, out. 'Rooms' are clickable and will be zoomed on creating a 3D broadcasting effect. Once the attendees click on e.g. Main Hall in the example above, they will be taken to the live stream that is happening in the main hall. Clicks on other 'rooms' will take them to the corresponding tab on the platform. Some of the virtual lobby spaces will be made of video loops imitating the real activity while some others might come with the sounds that the attendees will be able to turn on.

Use cases 

  • You are running an event with several speakers, some of them are scheduled to speak at the same time. Most speakers are being streamed in the Main Hall while smaller groups use Breakout sessions room. Agenda is available under the Info table.
  • You are running a conference for several hundred people and need a custom virtual lobby with specific number of 'rooms', the names of the sponsors and other special wishes. We prepare a custom space according to your requirements.
  • You are running a webinar for dozen people and you want to make it more engaging and fun. Surprise your attendees by running it virtually on the beach!

Can I use the Platform without the Virtual lobby marketplace?

Yes, you can. If you purchase the deal for the Platform and not the Virtual lobby marketplace, you can use the Platform without it as it is a standalone product. You will be able to add Virtual lobby on per event basis for a standard fee if you decide to use it later on.

Can I purchase the deal for Virtual lobby marketplace and not for the Platform?

You need the Platform to be able to use Virtual lobby marketplace so we do not recommend to buy the Virtual lobby marketplace without the Platform. However, it is possible to buy just the Virtual Lobby deal and you can add the Platform on per event basis for a standard fee later.

Can I buy future customization of Virtual lobby spaces as a lifetime deal?

No, this is not possible. Each customization of Virtual lobby will be considered individually with a fee per customization.

How much is the Virtual lobby marketplace?

There is a special offer for a lifetime account holders – 99 € per account. That means that if you have 3 accounts or sub-accounts with us and you would like to add the Virtual lobby marketplace to all 3 of them, the total is 3x99 €. In order to get the Virtual lobby for all accounts you need to purchase it at each account individually. The offer is valid until February 26th.

What is included in the lifetime deal?

Simple answer is – the access to the Virtual lobby marketplace. We plan to offer various virtual lobby spaces that you will be able to choose from. They will range from hotel lobby and big expo space to small office environment and the beach where you can host your webinar or conference. Different sizes and number of 'rooms' available will cover wide range of events. In addition, there will be a customization service where you will be able to customize virtual lobby according to your needs. Customization will not be included in the lifetime deal.

If you did not find the answer to your questions about the lifetime deal here, please, feel free to contact us.

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